Terms + Conditions
BOOKING TERMS AND CONDITIONS
To reserve a room we will require details of a valid credit or debit card
PAYMENT TERMS AND CONDITIONS
Payment for accommodation will be taken on arrival.
CANCELLATION CHARGES FOR ADDITIONAL NIGHTS’ ACCOMMODATION
No charge for cancellations received in writing up to 3 days prior to arrival
100% payment due if cancellation received less than 3 days prior to arrival
Amendment to your original booking date will be subject to availability – if the new date is not available the cancellation charges will apply as above.
The above Terms & Conditions are for reservations made directly with 10to12 Folkestone.
If you make your reservation via Booking.Com, or any other booking agency, their Terms & Conditions may vary. We strongly recommend that you have Travel Insurance. Please note we do not accept children under the age of 8 years at our property. As with all UK properties, smoking is not permitted within the premises. We operate a strict non smoking policy and guests will be asked to leave if we suspect them of smoking anywhere within the premises. We do not accept pets.