Terms + Conditions

 
 
 

BOOKING TERMS AND CONDITIONS

  • To reserve a room we will require details of a valid credit or debit card

 

PAYMENT TERMS AND CONDITIONS

  • Payment for accommodation will be taken on arrival.

CANCELLATION CHARGES FOR ADDITIONAL NIGHTS’ ACCOMMODATION

  • No charge for cancellations received in writing up to 3 days prior to arrival

  • 100% payment due if cancellation received less than 3 days prior to arrival

Amendment to your original booking date will be subject to availability – if the new date is not available the cancellation charges will apply as above.

The above Terms & Conditions are for reservations made directly with 10to12 Folkestone.

If you make your reservation via Booking.Com, or any other booking agency, their Terms & Conditions may vary. We strongly recommend that you have Travel Insurance. Please note we do not accept children under the age of 8 years at our property. As with all UK properties, smoking is not permitted within the premises. We operate a strict non smoking policy and guests will be asked to leave if we suspect them of smoking anywhere within the premises. We do not accept pets.