Terms + Conditions

 
 
 

BOOKING TERMS AND CONDITIONS

  • To reserve a room we will require details of a valid credit or debit card.

  • Certain weekends and the Christmas/New Year Season will require a two night minimum stay.

 PAYMENT TERMS AND CONDITIONS

  • Payment for accommodation will be taken on arrival.

CANCELLATION CHARGES

  • No charge for cancellations, received in writing, up to three days prior to arrival.

  • 100% payment due if cancellation received less than three days prior to arrival or in the event of a no-show.

Amendment to your original booking date will be subject to availability – if the new date is not available the cancellation charges will apply as above.

The above Terms & Conditions are for reservations made directly with 10to12 Folkestone. If you make your reservation via Booking.Com, or any other booking agency, their Terms & Conditions may vary. We strongly recommend that you have Travel Insurance.

Please note we do not accept children under the age of 12 years at our property. We do not accept pets.

As with all UK properties, smoking is not permitted within the property. We operate a strict non smoking policy and guests will be asked to leave if we suspect them of smoking anywhere within the premises.