10-12 Langhorne Gardens, Folkestone, CT20 2EA
01303 2 1012 7
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Terms & Conditions
For all our Terms and Conditions, regarding booking, payment and cancellations, please see below...

Booking Terms and Conditions

  • To reserve a room we will require details of a valid credit or debit card

 Payment Terms and Conditions

  • Payment for accommodation will be taken on arrival.

Cancellation Charges for Additional Nights’ Accommodation

  • No charge for cancellations received in writing up to 3 days prior to arrival
  • 100% payment due if cancellation received less than 3 days prior to arrival

Amendment to your original booking date will be subject to availability – if the new date is not available the cancellation charges will apply as above.

The above Terms & Conditions are for reservations made directly with 10to12 Folkestone.

If you make your reservation via Booking.Com, or any other booking agency, their Terms & Conditions may vary. We strongly recommend that you have Travel Insurance. Please note we do not accept children under the age of 8 years at our property. As with all UK properties, smoking is not permitted within the premises. We operate a strict non smoking policy and guests will be asked to leave if we suspect them of smoking anywhere within the premises. We do not accept pets.